Have a Health Insurance Question?

For answers to general insurance questions, call the Consumer Help Line between 8 a.m. and 5 p.m., Central time, Monday-Friday.


If you have an insurance complaint, you may file it online using TDI's online complaint form.

You can also file a complaint:

  • by email ConsumerProtection
  • by fax at 512-475-1771
  • by mail
    Texas Department of Insurance
    Consumer Protection
    P.O. Box 149091
    Austin, TX 78714-9091

For more information contact:

Last updated: 08/10/2016