Have a Health Insurance Question?

If you have a health coverage question or concern, you may find that it is addressed on our Frequently Asked Questions page. Or, you may contact a consumer assistance specialist in TDI´s Consumer Protection Division.

By email:

By phone:

1-800-252-3439
463-6515 in Austin

By FAX:
512-475-1771

Or by regular mail:
Texas Department of Insurance
Consumer Protection (111-1A)
P.O. Box 149091
Austin, TX 78714-9091

Other Useful Contact Information

TDI publishes a wide variety of online consumer publications addressing specific coverage topics in detail. Hard copies of many of these publications may also be obtained free of charge by calling the TDI Publications Order Line

1-800-599-SHOP (7467)
305-7211 in Austin

To verify the licensing status of an HMO, insurance company, agent or broker, refer to the Insurance Licensing Search and Renewal page.

For information on filing an open records request, refer to the Requesting Information From the Department of Insurance page.

If you have an insurance complaint, you may file it online using TDI´s online complaint form.

To report suspected insurance Fraud, you may submit a fraud report online. Or, call the TDI Fraud Hotline

1-888-327-8818
490-1001 in Austin