Have a Health Insurance Question?
If you have a health coverage question or concern, visit our Frequently Asked Questions page.
For answers to general insurance questions, for information on filing an insurance-related complaint, or to report suspected insurance fraud, call the Consumer Help Line between 8 a.m. and 5 p.m., Central time, Monday-Friday, or visit our website
463-6515 in Austin
You can also reach us
- by email ConsumerProtection or 1-800-252-3439
- by fax : 512-475-1771
- by mail
Texas Department of Insurance
Consumer Protection (111-1A)
P.O. Box 149091
Austin, TX 78714-9091
Other Useful Contact Information
For printed copies of consumer publications , call the 24-hour Publications Order Line
305-7211 in Austin
To report suspected arson or suspicious activity involving fires, call the State Fire Marshal's 24-hour Arson Hot Line
To verify the licensing status of an HMO, insurance company, agent or broker, use the Check Companies or Check Agent features on our website www.tdi.texas.gov .
If you have an insurance complaint, you may file it online using TDI´s online complaint form.
For more information contact:
Last updated: 11/14/2014